Hyatt Regency Baku

Branded hotel always tries to keep their services at good standards, but when staff treats you with respect and take care of your needs as if it's their responsibility, the whole experience goes to another level. I am not if it was their training or their own selves. But I will always remember Mr. Seymour, Ms. Nayla (breakfast lady, here memory is sharp) and I forgot her name, the lady who always welcomed us at the entrance of the restaurant on breakfast time. I cannot forget, the restaurant staff, lovely people.

The breakfast was excellent. The waiting staff were friendly and attentive. The room was spacious and comfortable although a little 'aged' in places. The gym and facilities are exceptional and a reason to go to the hotel.

I recently had the pleasure of staying at the Hyatt Regency in Baku, and I must say, my experience was nothing short of fantastic. From the moment I stepped into my room, I was impressed by the generous size and impeccable cleanliness that greeted me. It's evident that the hotel prioritizes comfort and hygiene, making my stay exceptionally pleasant. Each morning, I was treated to a delightful breakfast spread that was both very good and diverse. The variety and quality of food available were impressive, ensuring a great start to my day. Although I didn't get the chance to swim, the pool area was awesome - it looked inviting and well-maintained, and I'm a bit regretful I couldn't make time to enjoy it. The staff's politeness and professionalism deserve a special mention. Everyone I interacted with was courteous and attentive, enhancing the overall experience of my stay. One policy note is that you're not allowed to take breakfast away, which, while understandable, is something to keep in mind for guests looking to enjoy their meal on the go. Also, the check-in time was 12 o'clock, but I thought it was 3 pm, so went for a walk, and staff were very polite with me, I checked-out 4 hours later then I was supposed to. In summary, my stay at the Hyatt Regency in Baku was an excellent experience. The combination of spacious, clean rooms, a fantastic breakfast, and a great pool, along with the polite and professional staff, made my visit memorable. I highly recommend this hotel to anyone visiting Baku, whether for business or pleasure.

The location, the room and above all the staff of the hotel. The staff was courteous and always thrre to solve any issue that you may face. They truly know how to extend amazing customer service particularly Mr.Seymur, one of their reception staff, who arranged for our trip to Gabala and made sure everyting was perfect all along the way and coordinating with our driver to ensure our trip remains smooth. All in, a perfecg place to stay with your family and create memories of a life time.

We've had an exceptional stay at Hyatt Regency. The staff went out of their way to make us feel happy and comfortable in the hotel. Seymur and Emin were exceptional, and another breakfast manager at the restaurant were exceptional. The first two days our hostess at the restaurant was great! The room was well clean and a good size. We booked two king size rooms that were unfortunately not adjoining but were right next to each other. If you'd like two adjoining rooms, its better to book a king and twin.